How we handle your data, what you agree to when working with us, and how we protect both parties.
Scusa Media LLC ("Scusa Media," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our site or engage our services.
We collect information you voluntarily provide when you contact us, book a call, fill out a form, or engage our services. This may include:
When you visit our website, we may automatically collect certain technical information, including:
We may receive information about you from third-party platforms such as Meta (Facebook/Instagram), Google, or other advertising and analytics platforms when you interact with our ads or if you grant us access to your accounts as part of our services.
We use the information we collect for the following purposes:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We work with trusted third-party vendors to operate our business — including CRM tools, payment processors, email platforms, and analytics providers. These parties are contractually bound to keep your information confidential and may only use it to perform services on our behalf.
We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Scusa Media, our clients, or others.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and subject to a different privacy policy.
Our website uses cookies and similar tracking technologies to enhance your experience and help us understand how visitors use our site.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
Depending on your location, you may have certain rights regarding your personal information:
To exercise any of these rights, contact us at info@scusamedia.com. We will respond within 30 days.
These Terms of Service ("Terms") govern your use of Scusa Media's website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not have that authority, or if you do not agree with these Terms, you may not use our services.
Scusa Media provides marketing and growth services including, but not limited to, CRM implementation and automation, paid advertising management, content production, funnel and website development, and related consulting services.
The specific services, deliverables, timelines, and fees for each engagement will be outlined in a separate Service Agreement or Statement of Work (SOW). These Terms apply in addition to any such agreement. In the event of a conflict, the terms of the Service Agreement will govern.
Clients are responsible for providing accurate information, timely feedback, and necessary access to accounts, assets, and stakeholders required to fulfill the agreed scope of work. Delays caused by the client may affect project timelines and are not the responsibility of Scusa Media.
While we have a strong track record of delivering measurable results, Scusa Media does not guarantee specific outcomes. Marketing results depend on numerous factors outside our control, including market conditions, competition, budget, and the quality of your product or service. We commit to industry best practices and our full professional effort on every engagement.
Service fees are outlined in your Service Agreement. All fees are in U.S. dollars unless otherwise specified. Quoted fees do not include applicable taxes, which will be added where required by law.
Unless otherwise agreed in writing, payment is due as specified in your Service Agreement. Late payments may result in suspension of services. Scusa Media reserves the right to charge a late fee of 1.5% per month on overdue balances.
Due to the nature of our services and the resources deployed on your behalf, all fees are generally non-refundable once work has commenced. Exceptions may be made at Scusa Media's sole discretion in the event of a material failure to deliver agreed-upon services. Any refund requests must be submitted in writing within 14 days of the relevant billing period.
Advertising spend paid to third-party platforms (e.g., Meta, Google) is separate from Scusa Media's management fees. Ad spend is non-refundable once deployed. Scusa Media is not responsible for platform policy changes, account suspensions, or losses resulting from platform decisions outside our control.
Upon receipt of full payment, clients own the final deliverables created specifically for them — including ad creatives, copy, website files, and automation configurations — as detailed in the applicable Service Agreement.
Scusa Media retains ownership of all proprietary methodologies, frameworks, templates, processes, and pre-existing intellectual property used in delivering services. Nothing in our service agreements transfers ownership of our core systems or know-how.
Unless explicitly restricted in writing, Scusa Media reserves the right to reference the client relationship and display samples of work in our portfolio, case studies, and marketing materials. We will never disclose confidential business data without written permission.
Clients are responsible for ensuring they have appropriate rights to any materials they provide to Scusa Media for use in campaigns or projects (logos, photos, videos, brand assets, etc.). Scusa Media is not liable for any intellectual property infringement arising from client-provided materials.
To the maximum extent permitted by applicable law, Scusa Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising out of or related to our services or these Terms.
Our total liability for any claim arising under these Terms shall not exceed the total fees paid by you to Scusa Media in the three (3) months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages, so these limitations may not apply to you in full.
Clients may terminate services by providing written notice as specified in their Service Agreement. Unless otherwise agreed, fees for services rendered through the termination date remain due and payable.
Scusa Media may terminate services immediately, without liability, if a client: violates these Terms or the Service Agreement; engages in illegal activity; fails to pay fees when due; or behaves in a way that is abusive, harassing, or damaging to our team or reputation.
Upon termination, Scusa Media will provide reasonable assistance with offboarding, including transferring client-owned assets and access credentials within a reasonable timeframe, provided all outstanding balances have been settled.
These Terms are governed by the laws of the State of Michigan, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Michigan.
We reserve the right to update these Terms at any time. Material changes will be communicated via email or a notice on our website. Continued use of our services after such changes constitutes your acceptance of the revised Terms.
If you have questions about this Privacy Policy, these Terms, or how we handle your information, please reach out:
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