ScusaMedia

CRM, automation and custom builds

CRM, automated follow-up, AI agents, dashboards and custom-built software. The foundation. Nothing else works reliably until this does. When off-the-shelf is not enough, we build it.

The problem

Leads come in and disappear. Nobody follows up for hours, sometimes days, and the prospect has already hired someone else. Without a CRM you are running the business from memory, text threads and spreadsheets.

What we build

We build the complete system on GoHighLevel: automated lead capture from every source, instant text and email follow-up, appointment booking, pipeline tracking, review requests, missed-call text-back and AI voice agents that answer after hours. Every lead is contacted within minutes.

What you get

  • GoHighLevel CRM built in your name, in your account
  • Instant text and email follow-up sequences
  • Missed-call text-back and AI voice agents for after hours
  • Online booking, reminders and automated review requests
  • Email and SMS flows: nurture, abandoned cart, post-purchase, win-back
  • Pipeline stages and reporting for the whole sales process
  • One live dashboard: ads, site, CRM and revenue in one place
  • Cost per lead and cost per booked job by channel
  • Custom-built CRMs, client portals, dashboards and backends
  • Integrations between the tools you already use

What changes for your business

Nothing falls through the cracks. Your team focuses on estimates and closing while the system handles capture, follow-up and reminders. You see every deal from first touch to signed contract.

Common questions

Do we have to switch CRMs?
If you already run on GoHighLevel, HubSpot or a similar tool we can usually build on it. If you have nothing, or a tool nobody uses, we set up GoHighLevel in your name so you own it.
What do you custom build?
When a business outgrows off-the-shelf tools we build the software: CRMs, client portals, quoting tools, dashboards and the backend behind them. Recent builds include a vehicle-export CRM, an instant-quote system for a transport company, and a client portal for our own agency.
How fast does follow-up happen?
The first text goes out within about 60 seconds of a form fill or missed call. Calls to a new lead can be scheduled within minutes during business hours.

Book a consultation

Free, 45 minutes. You'll leave with an actionable plan, whether we work together or not.

Call (586) 800-3734Book a call